{"id":127,"date":"2025-01-21T17:18:34","date_gmt":"2025-01-21T16:18:34","guid":{"rendered":"https:\/\/www.yelido.be.eteamsys.com\/?page_id=127"},"modified":"2025-11-18T20:03:47","modified_gmt":"2025-11-18T19:03:47","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.yelido.be\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<section class=\" ets-animate ets-fade-in acf-block-watermark acf-block-watermark-right acf-block-watermark-top acf-block acf-block-page-title acf-block-first\" id=\"block_acf-block_691355ce64bcc\">\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"col-12 col-xl-8\">\n                <div class=\"text-start\">\n                    <h1 class=\"mt-3 h1\">Privacy policy<\/h1>                    \n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n\n<\/section>\n\n\n\n    <section class=\" ets-animate ets-slide-up acf-block acf-block-content-summary acf-block-last\" id=\"block_acf-block_691355ce673d1\">\n        <div class=\"container\">\n            <div class=\"content__wrapper row\">\n                                    <aside class=\"content__summary col-12 col-md-3\">\n                        <div class=\"content__summary--mobile d-block d-md-none\">\n                            <label\n                                class=\"content__summary--label content__summary--title form-label h6 text-dark text-uppercase\"\n                                for=\"section-with-content-select-69f753df90038\"\n                            >\n                                Summary                            <\/label>\n\n                            <select\n                                class=\"content__summary--select form-control\"\n                                id=\"section-with-content-select-69f753df90038\"\n                                name=\"content__summary--select\"\n                            >\n                                <option value=\"\">Go to<\/option>\n\n                                                                                                                                                                                <option value=\"section-with-summary-69f753df902d5\">\n                                            What data do we collect?                                        <\/option>\n                                                                                                                                                <option value=\"section-with-summary-69f753df902d8\">\n                                            Legal basis for processing                                        <\/option>\n                                                                                                                                                <option value=\"section-with-summary-69f753df902d9\">\n                                            Retention period                                        <\/option>\n                                                                                                                                                <option value=\"section-with-summary-69f753df902da\">\n                                            External content and cookies                                        <\/option>\n                                                                                                                                                <option value=\"section-with-summary-69f753df902db\">\n                                            Who do we share your data with?                                        <\/option>\n                                                                                                                                                <option value=\"section-with-summary-69f753df902dc\">\n                                            Data security                                        <\/option>\n                                                                                                                                                <option value=\"section-with-summary-69f753df902dd\">\n                                            Your Rights                                        <\/option>\n                                                                                                                                                <option value=\"section-with-summary-69f753df902de\">\n                                            Policy changes                                        <\/option>\n                                                                                                <\/select>\n                        <\/div>\n\n                        <div class=\"content__summary--desktop d-none d-md-block\">\n                            <p class=\"content__summary--title h6 text-dark text-uppercase\">Summary<\/p>\n\n                            <ul class=\"content__summary--list\">\n                                                                                                                                                                                <li>\n                                            <a\n                                                class=\"text-primary text-decoration-none\"\n                                                href=\"#section-with-summary-69f753df902d5\"\n                                            >\n                                                What data do we collect?                                            <\/a>\n                                        <\/li>\n                                                                                                                                                <li>\n                                            <a\n                                                class=\"text-primary text-decoration-none\"\n                                                href=\"#section-with-summary-69f753df902d8\"\n                                            >\n                                                Legal basis for processing                                            <\/a>\n                                        <\/li>\n                                                                                                                                                <li>\n                                            <a\n                                                class=\"text-primary text-decoration-none\"\n                                                href=\"#section-with-summary-69f753df902d9\"\n                                            >\n                                                Retention period                                            <\/a>\n                                        <\/li>\n                                                                                                                                                <li>\n                                            <a\n                                                class=\"text-primary text-decoration-none\"\n                                                href=\"#section-with-summary-69f753df902da\"\n                                            >\n                                                External content and cookies                                            <\/a>\n                                        <\/li>\n                                                                                                                                                <li>\n                                            <a\n                                                class=\"text-primary text-decoration-none\"\n                                                href=\"#section-with-summary-69f753df902db\"\n                                            >\n                                                Who do we share your data with?                                            <\/a>\n                                        <\/li>\n                                                                                                                                                <li>\n                                            <a\n                                                class=\"text-primary text-decoration-none\"\n                                                href=\"#section-with-summary-69f753df902dc\"\n                                            >\n                                                Data security                                            <\/a>\n                                        <\/li>\n                                                                                                                                                <li>\n                                            <a\n                                                class=\"text-primary text-decoration-none\"\n                                                href=\"#section-with-summary-69f753df902dd\"\n                                            >\n                                                Your Rights                                            <\/a>\n                                        <\/li>\n                                                                                                                                                <li>\n                                            <a\n                                                class=\"text-primary text-decoration-none\"\n                                                href=\"#section-with-summary-69f753df902de\"\n                                            >\n                                                Policy changes                                            <\/a>\n                                        <\/li>\n                                                                                                <\/ul>\n                        <\/div>\n                    <\/aside>\n                \n                <div class=\"content__sections col-12 col-md-9\">\n                                            \n                        <p><strong>Last update : 02\/09\/2025<\/strong><\/p>\n<p>This privacy policy describes how <strong>Yelido SRL<\/strong> (hereinafter \u2018we\u2019) collects, uses, stores and protects your personal data in accordance with the <strong>General Data Protection Regulation (GDPR \u2013 EU 2016\/679)<\/strong> and current Belgian legislation.<\/p>\n<p>If you have any questions about this policy, please contact us:<br \/>\n<strong>Data controller:<\/strong> Yelido SRL<br \/>\n<strong>Address<\/strong>: Rue Chauss\u00e9e 67\/3, 4342 Awans<br \/>\n<strong>Company<\/strong> <strong>number (BCE\/VAT)<\/strong>: BE 0567.705.663<br \/>\n<strong>Contact email:<\/strong> <a href=\"mailto:info@yelido.be\">info@yelido.be<\/a><\/p>\n<p>&nbsp;<\/p>\n                                                                        <span id=\"section-with-summary-69f753df902d5\"><\/span>\n                        \n                        <h2>1. What data do we collect?<\/h2>\n<p>We only collect personal data that you choose to provide to us via our contact forms:<\/p>\n<ul>\n<li>Surname<\/li>\n<li>First name<\/li>\n<li>Telephone number<\/li>\n<li>Email address<\/li>\n<\/ul>\n<p>This data is stored in our secure database.<\/p>\n                                                                        <span id=\"section-with-summary-69f753df902d8\"><\/span>\n                        \n                        <h2>2. Legal basis for processing<\/h2>\n<p>The processing of your personal data is based on:<\/p>\n<ul>\n<li>Your consent (Article 6.1.a GDPR) when you fill in our contact form or accept statistical cookies.<\/li>\n<li>Our legitimate interest (Article 6.1.f GDPR) in improving our services and ensuring the security of our website.<\/li>\n<li>Our legal obligations (Article 6.1.c GDPR) for certain administrative or accounting data.<\/li>\n<\/ul>\n                                                                        <span id=\"section-with-summary-69f753df902d9\"><\/span>\n                        \n                        <h2 class=\"h3\">3. Retention period<\/h2>\n<ul>\n<li>Data transmitted via our contact form is retained for 3 years after the last exchange with you.<\/li>\n<li>Data required for invoicing and legal obligations is retained in accordance with the applicable legal retention periods (e.g. 7 years for accounting data).<\/li>\n<li>Cookies are retained for a maximum period of 13 months.<\/li>\n<\/ul>\n                                                                        <span id=\"section-with-summary-69f753df902da\"><\/span>\n                        \n                        <h2>4. External content and cookies<\/h2>\n<p>Our website may incorporate external content (videos, articles, images) that behaves as if you were visiting those sites directly. These may collect data via cookies or other trackers.<\/p>\n<p>We also use cookies:<\/p>\n<ul>\n<li>Technical cookies: necessary for the proper functioning of the site (not subject to consent).<\/li>\n<li>Statistical cookies: Google Analytics, only with your prior consent.<\/li>\n<\/ul>\n<p>You can manage your preferences via the cookie banner on our site or directly in your browser settings.<\/p>\n                                                                        <span id=\"section-with-summary-69f753df902db\"><\/span>\n                        \n                        <h2>5. Who do we share your data with?<\/h2>\n<p>We do not sell or distribute your personal data to third parties. However, certain service providers may have access to your data in connection with our services:<\/p>\n<ul>\n<li>Salesforce (customer relationship management)<\/li>\n<li>Amazon Web Services (AWS) (hosting in France)<\/li>\n<\/ul>\n<p>Transfers to the United States may occur. These transfers are governed by the European Commission&#8217;s Standard Contractual Clauses and\/or the EU\u2013US Data Privacy Framework (DPF) to ensure an adequate level of protection.<\/p>\n                                                                        <span id=\"section-with-summary-69f753df902dc\"><\/span>\n                        \n                        <h2>6. Data security<\/h2>\n<p>We implement appropriate technical and organisational measures to protect your data against loss, alteration or unauthorised access.<\/p>\n                                                                        <span id=\"section-with-summary-69f753df902dd\"><\/span>\n                        \n                        <h2>7. Your rights<\/h2>\n<p>In accordance with the GDPR, you have the following rights:<\/p>\n<ul>\n<li>Right of access to your data<\/li>\n<li>Right of rectification<\/li>\n<li>Right to erasure (\u2018right to be forgotten\u2019)<\/li>\n<li>Right to object<\/li>\n<li>Right to restriction of processing<\/li>\n<li>Right to data portability<\/li>\n<li>Right to withdraw your consent at any time<\/li>\n<\/ul>\n<p>To exercise your rights, please contact us at info@yelido.be.<\/p>\n<p>You also have the right to lodge a complaint with the Data Protection Authority (Rue de la Presse 35, 1000 Brussels, https:\/\/www.autoriteprotectiondonnees.be).<\/p>\n                                                                        <span id=\"section-with-summary-69f753df902de\"><\/span>\n                        \n                        <h2>8. Policy changes<\/h2>\n<p>We reserve the right to change this policy to reflect legal, technical or organisational developments. Any updates will be published on this page with the date of revision.<\/p>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-127","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy policy | Yelido<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.yelido.be\/en\/privacy-policy\/\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy policy | Yelido\" \/>\n<meta property=\"og:url\" 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